RETURN / REFUND POLICY
How do I return?
Contact us: megcookiecutters@gmail.com or whatsapp +447460401154 for a full address.
What items are returnable / Refundable?
You can return your items within 15 days of receipt of your shipment.
- Once you receive the package (we will verify the delivery date), please inspect the order and contact us immediately if there are any issues.
- They must be in original condition
- Buyer need to pay for return
Are there any charges for return?
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- When you are approved, your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
PERSONALISED ORDERS:
We do not offer return or full refund on personalised items.
we can take 5/7 working days to dispatch them, this apply especially for personalised order, that need to be designed.