We will no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. As a result, we will not consider a claim for delay for items posted using the Special Delivery Guaranteed by 1pm service from that date. In addition we will not during this period offer our Consequential Loss service and we will not accept any related claims.
All Signature services
We’ve put in place a temporary procedure for those services where we would normally capture a recipient’s signature on delivery in the UK. For items delivered on or after Saturday 14th March 2020, our postmen and women will not request a signature but will capture the recipient’s name and will ensure they take in the item. You can still check that we have obtained confirmation of delivery and who we delivered to by tracking your parcel at www.royalmail.com/track-your-item (where you may see a special code, ‘XP1’ instead of signature). As a result, we will not consider refunds or compensation requests for not capturing a signature for items delivered on or after Saturday 14 March 2020 and until further notice.
We always dispatch as a first class. Most of the times we dispatch the day after your purchased. Sometimes for order over 13.5£ / 20£ (especially alphabeths) can take 3/6 working days to dispatch them. Our last collection is at 4:30 pm if you need anything urgent you have to speak with us by 12pm.
PLEASE NOTE: DO NOT CHECK OUT "EMILY 4 ALPHABET AND BROMELLO ALPHABET" AS A SPECIAL DELIVERY ! WE CAN'T SEND IT OUT THE NEXT WORKING DAY ! WE NEED 3/6 WORKING DAYS. IF YOU NEED ANYTHING URGENT PLEASE CONTACT US ! WE MAY CAN HELP YOU !
At check out Page you can choose the shipping.
- ROYAL MAIL - First Class to UK is Free automatically at checkout
- ROYAL MAIL - First Class tracked to UK is 2.45 £
- ROYAL MAIL - Special Delivery (1 Day) to UK is 6.70 £ - Please contact us if your order is urgent. (whatsapp/text 07460401154 not call)
- ROYAL MAIL to EUROPE - International Standard no Track 5 - 20 days is 2.65 £
- ROYAL MAIL to EUROPE - International Track and Sign - normally 5/10 days is 10 £
- COURIER most of the times is UPS to EUROPE and REST OF THE WORLD is 20 £
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